It’s an exciting time to join Team TLH. We’re on a mission to be the 'Number One choice for all Hotel Based Leisure in Torquay' with an ambition to be busy 365 days a year! Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it.
As a Hotel Porter, you will work closely with all of the departments in the Hotel to deliver excellent service to our guests and organisers of conferences & events, within the Hotel setting.
Your responsibilities will include:
- Have a friendly and welcoming personality with a can-do attitude
- Good communication and teamwork skills
- Helpful and courteous at all times
- Able to assist guests with luggage and other tasks
- Smart and professional appearance
Our values - STARS
Our values are integral to our business and guide how we operate at every level of the organisation. The ideal candidate's STARS values for this role are:
- Service – Responding quickly and professionally with a good work ethic to guests and other members of the team
- Teamwork – Working in close collaboration you will support the duty manager and other departments of the hotel
- Attitude - By maintaining a proactive and friendly attitude, you will be helpful and courteous
- Respect - Being respectful to both guests and other team members at all times.
- Safe and Sustainable – To ensure that safe working practices are maintained in accordance with Health, Safety, Hygiene, Fire and other regulations.
What we have to offer:
As part of the TLH Team, you will be available to take advantage of exceptional company benefits including:
- Free use of the leisure facilities (during selected times)
- Discounts on Aztec Spa treatments and facilities
- Discounts on accommodation and Aztec Leisure memberships for friends and family
- Full induction to ensure you hit the ground running
- Free staff meals whilst on duty
- Up to 28 days annual leave
- Workplace pension scheme (subject to eligibility criteria)
Hours and Rate of pay:
This is a casual role with shifts dependent on business needs, including weekend availability.
Hourly Rate: £10.42 per hour - Aged 19+ (£9.50 per hour for ages 16-18)
About TLH Leisure Resort
Open 365 days of the year, TLH Leisure Resort is based in the heart of Torquay. Comprising four inter-linked hotels which include the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels on a single site. We offer a range of accommodation and shared entertainment plus the well-renowned Aztec Leisure brand, offering unique leisure and spa facilities to guests and locals.
Ready to apply?
Are you ready to join the TLH family? We’d love to meet you and discuss how you would be the perfect fit for this role. Please submit your CV and covering letter and apply online today. If shortlisted, we will be in touch to arrange an interview. If you are intending to park on site whilst attending an interview, please ensure you register your vehicle at Hotel Reception to secure free parking.
Job Type: Part-time
Salary: £9.50-£10.42 per hour
Benefits:
- Canteen
- Discounted or free food
- Employee discount
- Gym membership
- On-site gym
- On-site parking
- Store discount
Schedule:
- Day shift
- Weekend availability
Work Location: In person
